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3-Year Complaint History
3-Year Complaint History
The table below displays HMO complaints for the years 2006, 2007 and 2008.
HMO Name
(as of 2004)
|
2008 |
2007 |
2006 |
| Rank |
Complaint Ratio |
Rank |
Complaint Ratio |
Rank |
Complaint Ratio |
| Aetna Health |
11 |
0.2160 |
10 |
0.1260 |
11 |
0.2218 |
| CDPHP |
4 |
0.0220 |
6 |
0.0274 |
5 |
0.0138 |
| Community Blue (HealthNow) |
6 |
0.0680 |
5 |
0.0147 |
4 |
0.0135 |
| Empire HealthChoice HMO, Inc. |
7 |
0.0990 |
8 |
0.0855 |
7 |
0.0412 |
| Excellus Health Plan, Inc. (HMO) |
5 |
0.0370 |
7 |
0.0290 |
3 |
0.0106 |
| GHI HMO Select, Inc. |
13 |
2.1850 |
14 |
0.3218 |
10 |
0.2188 |
| Health Net of NY, Inc. |
8 |
0.1420 |
11 |
0.1934 |
13 |
0.6852 |
| HIP HMO |
10 |
0.2080 |
9 |
0.1177 |
9 |
0.1763 |
| Independent Health Association, Inc. (IHA) |
2 |
0.0040 |
3 |
0.0033 |
1 |
0.0068 |
| MVP Health Plan, Inc. |
3 |
0.0100 |
2 |
0.0032 |
2 |
0.0085 |
| Oxford Health Plans of NY, Inc. |
9 |
0.1460 |
13 |
0.2897 |
8 |
0.1446 |
| Rochester Area HMO (Preferred Care) |
1 |
0.0000 |
1 |
0.0028 |
6 |
0.0155 |
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