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3-Year Complaint History
3-Year Complaint History
The table below displays HMO complaints for the years 2005, 2006 and 2007.
HMO Name
(as of 2004)
|
2007 |
2006 |
2005 |
| Rank |
Complaint Ratio |
Rank |
Complaint Ratio |
Rank |
Complaint Ratio |
| Aetna Health |
10 |
0.126 |
11 |
0.2218 |
12 |
0.4529 |
| CDPHP |
6 |
0.0274 |
5 |
0.0138 |
5 |
0.01 |
| CIGNA |
12 |
0.2893 |
12 |
0.2900 |
10 |
0.2894 |
| Community Blue (HealthNow) |
5 |
0.0147 |
4 |
0.0135 |
6 |
0.0452 |
| Empire HealthChoice |
8 |
0.0855 |
7 |
0.0412 |
7 |
0.0694 |
| Excellus |
7 |
0.0290 |
3 |
0.0106 |
4 |
0.0084 |
| GHI-HMO Select |
14 |
0.3218 |
10 |
0.2188 |
11 |
0.3729 |
| Health Net of NY |
11 |
0.1934 |
13 |
0.6852 |
15 |
1.9058 |
| HIP |
9 |
0.1177 |
9 |
0.1763 |
8 |
0.1094 |
| IHA |
3 |
0.0033 |
1 |
0.0068 |
1 |
0.0036 |
| MVP Health Plan |
2 |
0.0032 |
2 |
0.0085 |
3 |
0.0079 |
| Oxford |
13 |
0.2897 |
8 |
0.1446 |
9 |
0.1619 |
| Rochester Area HMO (Preferred Care) |
1 |
0.0028 |
6 |
0.0155 |
2 |
0.0037 |
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