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How well do HMOs help members maintain good health and avoid illness?

Understanding the Table

Current performance area: Staying Healthy and Living with Illness
Compare: Selected HMOs
Source: DOH, 2007

Plans are listed in alphabetical order.

Skip Legend
Performance Compared to the New York HMO Average
Better than average Significantly better than the NY HMO average
Not different from average Not significantly different from the NY HMO average
Worse than average Significantly worse than the NY HMO average
SS Rate not suitable for comparison because of a small sample size.
NV Plan submitted invalid data.
Click here for the pdf version of the table
 
Access to Care and ServiceStaying Healthy and Living with IllnessQuality of ProvidersGrievances
ComplaintsPrompt Pay ComplaintsInternal AppealsExternal Appeals
   
HMO Adolescent Preventive Care with Body Mass Index (BMI) Screening Colorectal Cancer Screening Antidepressant Medication Management: Effective Continuation Phase Treatment Flu Shots for Adults Ages 50-64 Chlamydia Screening for Females Ages 16-20
NY HMO Average 53% 61% 46% 49% 45%
Aetna Health Inc. Lower than average Lower than average Not different from average Not different from average Not different from average
BSNENY-HMO Lower than average Not different from average Not different from average Not different from average Not different from average
CDPHP Higher than average Not different from average Not different from average Not different from average Not different from average
Community Blue (HealthNow) Higher than average Not different from average Not different from average Not different from average Not different from average
Empire HealthChoice HMO, Inc. Not different from average Lower than average Not different from average Lower than average Lower than average
Excellus Health Plan, Inc. (HMO) Higher than average Higher than average Higher than average Higher than average Not different from average
GHI HMO Select, Inc. Higher than average Lower than average Not different from average Lower than average Not different from average
Health Net of NY, Inc. Lower than average Higher than average Not different from average Higher than average Lower than average
HIP HMO Not different from average Lower than average Lower than average Lower than average Higher than average
Independent Health Association, Inc. (IHA) Higher than average Higher than average Not different from average Not different from average Lower than average
MVP Health Plan, Inc. Not different from average Not different from average Not different from average Not different from average Higher than average
Oxford Health Plans of NY, Inc. Lower than average Not different from average Not different from average Not different from average Lower than average
Rochester Area HMO, Inc. (Preferred Care) Higher than average Not different from average Higher than average Higher than average Not different from average
Univera HealthCare Higher than average Not different from average Not different from average Not different from average Lower than average

NOTE: Symbols show statistically significant differences between each plan’s score and the New York average. Statistically significant means scores varied by more than could be accounted for by chance.


New York HMOs were rated on how well they help people maintain good health and recover from illness.

Understanding The Table

The circles show how each HMO compares to the average for all New York HMOs. Look for HMOs with a Better than average in the table. These HMOs performed better than the New York HMO average. In other words, a greater percentage of members who received these services.

Adolescent Preventive Care with Body Mass Index (BMI) Screening
The Centers for Disease Control and Prevention (CDC) states that overweight children and adolescents are more likely to become obese as adults. Assessing body mass index (BMI) allows health care professionals to identify adolescents at high risk and implement preventive care. HMOs were rated on the percentage of adolescents ages 14-18 who had a least one well-care visit with a PCP or OB/GYN during 2007 and had documentation of a BMI or BMI percentile.

Colorectal Cancer Screening
Colorectal cancer affects both men and women of all racial and ethnic groups, and is most often found in people age 50 or older. Screening can find precancerous polyps-abnormal growths in the colon or rectum-so that they can be removed before turning into cancer. Screening also helps find colorectal cancer at an early stage when it can be successfully treated. HMOs were rated on the percentage of adults, ages 50-80, who had appropriate screening for colorectal cancer.

Antidepressant Medication Management: Effective Continuation Phase Treatment
Depression, even the most severe cases, is a highly treatable disorder. Patients should take regular doses of antidepressants for at least 3 to 4 weeks in order to experience the full beneficial effects. Patients should continue taking the medication for the time specified by their doctor, even if they are feeling better, in order to prevent a relapse of the depression. HMOs were rated on the percentage of members age 18 and older who were diagnosed with depression and remained on medication for at least 6 months.

Flu Shots for Adults Ages 50-64
The single best way to prevent the flu is for individuals to get an influenza vaccination (flu shot) each fall. Patients should try to get the flu shot in September or as soon as the vaccine is available. HMO members ages 50-64 who reported that they had an influenza vaccination after September 1, 2007.

Chlamydia Screening for Females Ages 16-20
Chlamydia is a common sexually transmitted disease (STD) caused by bacteria. Even though symptoms of Chlamydia are usually mild or not present, serious problems that cause irreversible damage, including infertility, can occur "silently" before a woman ever knows she has an infection. When found, Chlamydia can be easily treated and cured with antibiotics. HMO's were rated on the percentage of sexually active young women ages 16-20 who had at least one test for Chlamydia.

Keep in mind...

These measures indicate how well an HMO delivers preventive care to help members stay healthy. Evaluate the importance of each performance measure to you and your family. The Staying Healthy category is only one of eight performance areas presented.

 

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State of New York
David A. Paterson
Governor
New York State Department of Insurance
James J. Wrynn
Superintendent of Insurance
New York State Department of Health
Richard F. Daines, M.D.,
Commissioner of Health
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